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Customer Experience Blog

Business growth will never work unless you repair that leaky bucket

In an increasingly competitive environment where the cost of acquiring new customers continues to climb and new technology makes it easier for customers to switching, it’s now more critical than ever to retain customers – and this means repairing your leaky bucket.   https://www.linkedin.com/pulse/business-growth-never-work-unless-you-repair-leaky-bucket-davidson?published=t&trk=v-feed ...